Warranty of your goods purchased and installed by Bay and Basin Security Doors vary dependent on our System supplier warranties.

Any door purchased and installed from Bay and Basin Security Doors are welcome to a free service call in the first 12 months no exceptions. The most common call outs revolve around triple locks and rollers both of which rarely need replacing in this first twelve months. It is usually the alignments of locks or Sliders coming of their tracks. With a quick recap of the initial hand over we are usually back on our way.

On installation of our doors a Warranty Care and information sheet will be provided for reference to general Care required which is largely based on proximity to the ocean.














Prowler Proof Doors and Screens

A straight forward Warranty on frames, security Mesh and Powder Coating on all models from Fly, Grille, Perforated or 316 Mesh Doors.

SecureView Eclipx

On The SecureView Eclipx 316 Mesh Doors and Screens you are looking at an 11 Year Warranty on Frame, Mesh and Powdercoating. Excludes Hardware.

SecureView Xceed

SecureView Xceed Doors and Screens have a 7 Year Warranty on Frame, Mesh and Powdercoating. Excludes Hardware.


DecoView Doors are covered by a 10 Year Warranty. Excludes Hardware and fly mesh.

Colonial Cast

Colonial Cast Panel Doors Powder Coating is covered by a 2 Year Warranty.

LockWood 8654 8653 Handles

These LockWood Locks are made of the finest components and have a 25 Year Mechanical Residential Warranty

Excludes the Cylinder

Austral Elegence & Murray SD7 Handles

These Austral Locks come with a 7 Year Residential Warranty.

Excludes the Cylinder


Other items not mentioned will be assessed on their general condition.